Why town centers are real estate’s power play

In an era of declining malls, distressed office towers, and relentless e-commerce disruption, one format has quietly outperformed expectations: the suburban town center.

The most successful town centers today combine retail, restaurants, office space, community events, and multifamily housing. Each use reinforces the others to create places people don’t just visit but choose to live in. These places are walkable, experience-driven, and built for longevity. They’ve evolved beyond lifestyle centers into resilient, high-performing residential engines.

This is Main Street 3.0 evolving before our eyes. Retail sparked activation, office introduced built-in daytime demand, and now multifamily is unlocking full asset value. No longer lifestyle experiments, these centers are mature ecosystems with track records and a clear runway for reinvestment.

Why town centers outperform

Nationally, town centers are outperforming single-use formats across every metric. According to ICSC and Avison Young Technologies:
  • Retail occupancy in town centers hit 95.9% in 2024, up from ~90% in 2019.
  • Multifamily units in these environments lease up 23% faster than submarket peers and capture a 31% rent premium.
  • Office buildings in mixed-use town centers command a 24% rent premium and achieve 10% higher occupancy than comparable suburban assets.
The secret isn’t just walkability. It’s synergy. Retail draws foot traffic. Office drives daytime demand. Residential brings 24-hour activation. Each use reinforces the others.

This performance isn’t theoretical. It’s showing up in the data:
  • From 2019 to 2024, open-air retail sales per square foot rose more than 30% nationally.
  • Categories like beauty and footwear surged 50%+, driving strong tenant renewals.
  • Retailers in town centers are maintaining stable occupancy cost ratios even as rents rise, which is a signal that revenues are keeping pace with escalations.
Town centers are doing more than holding their value, they’re compounding it.
A woman riding an escalator in a shopping center

The shift to residential core

The first generation of town centers like Reston Town Center, Easton Town Center, Santana Row were built around lifestyle retail. Office demand followed. Now, residential is becoming the primary value driver.

In many mature centers, housing is being layered in through entitlements, joint ventures, or phased redevelopment of underutilized parcels: theaters, aging outparcel pads, or sea-of-asphalt parking lots. Local governments are incentivizing this shift. Across 11 U.S. metros tracked by Avison Young, zoning overlays for residential in mixed-use centers have quadrupled since 2020.

For developers, the math works. These sites already have:
  • Proven foot traffic and spending patterns
  • Brand visibility and community identity
  • Infrastructure in place (roads, sewers, transit)
  • Institutional ownership with control over land
Rather than battling for land in fragmented submarkets, multifamily developers can partner directly with REITs, private owners, or master developers that control 50 to 100+ acres.

It’s not about building density from scratch. It’s about unlocking it where the demand already exists.

The proof: five town centers that got it right

EASTON TOWN CENTER | COLUMBUS, OH
  • 99% leased across uses
  • $1B+ in annual retail sales
  • 30M+ annual visitors
  • 300+ new multifamily units in development
  • Office vacancy: 1.8% (vs. 15.4% submarket)
  • Retail vacancy: 1.8% (vs. 4% submarket)
  • 24-month retail renewal rate: 92.3% (vs. 57% submarket)
Easton is a blueprint in action: strong retail performance, ultra-low vacancy, and housing demand validated by rapid lease-up of new units. Every part of the ecosystem supports the others.
RESTON TOWN CENTER | RESTON, VA
  • 95–100% occupied across uses
  • Among the region’s most resilient post-COVID office performers
  • Class A office vacancy: 3% (vs. 34% submarket)
  • Multifamily integrated through multiple phases
  • Retail tenants show zero anchor turnover in five years
Reston proves that residential doesn’t dilute a commercial node, it strengthens it. Walkable density supports retailers, office retention, and long-term rent growth.
 
SANTANA ROW | SAN JOSE, CA
  • Retail sales: ~$1,200/sf
  • Retail occupancy: 98%
  • Multifamily: 98% leased, with expansion pipeline
  • Office and residential rents: well above submarket
Santana Row is a masterclass in escalated value. The project has densified in phases, layering in new residential and retail while maintaining premium rents. Federal Realty has created a true fortress asset.
AVALON | ALPHARETTA, GA
  • Sold to PGIM for $500M
  • Office rents: $13/sf above submarket
  • Multifamily: waitlists and long-term tenancy
  • Events and programming drive 18-hour activation
Avalon shows the power of intentional placemaking and patient capital. It didn’t just work, it exceeded expectations.


 
LEGACY WEST | PLANO, TX
  • NOI growth: +63% (2019–2024)
  • Retail sales/sf: +47%
  • Foot traffic: +20%
  • Sold in 2025 for $785 million, the largest mixed-use transaction in DFW history
Legacy West demonstrates the reward for integrated execution. Anchored by luxury retail, activated by food halls and events, and buoyed by resilient office and housing, it outperformed on every measure.
A modern retail center

The pipeline: assets hiding in plain sight

Beyond the headliners, the next great town center trades may already be sitting in your market.
They might look like:
  • A power center with a national grocer anchor and 3,000 Saturday visitors
  • 100,000 to 200,000 sf vacant office primed for residential conversion
  • An activation-oriented anchor like a theater, pickleball club, or immersive entertainment venue
These aren’t greenfield developments. They’re built environments waiting to be unlocked. Many already have 95% retail occupancy, strong daytime population, and pending zoning overlays. What they lack is housing and that’s changing.

Conclusion: buy what already works

The most compelling investment thesis in commercial real estate today isn’t about discovering the next submarket. It’s about doubling down on what’s already proven.

Town centers with integrated uses outperform their peers. They hold tenants longer, charge higher rents, and retain value through cycles. They’re not just retail or office plays. They’re residential platforms with built-in advantages: foot traffic, place identity, and policy momentum.

As more of these centers come to market, some quietly and some with announced redevelopment plans, the best-positioned investors won’t wait for groundbreaking.

They’ll follow the foot traffic.

Reach out to our experts to learn more about how to make the most of this opportunity.

Joe French

    • Vice President
    • Capital Markets Group
    • Consulting & Advisory
Contact
Joe French

Meghann Martindale, CLS

    • Principal, Director Market Intelligence, Retail
    • Retail
    • Market Intelligence
Contact
Meghann Martindale, CLS

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